Bookings for self-catering accommodation at Harbour View House are accepted, subject to availability and on receipt of the completed booking form and 30% deposit.
The deposit is refundable up until 14 days prior to arrival and then the balance becomes due. The deposit (unless prior agreement is made with the owner) is expected within 48 hours of confirming the reservation otherwise the property will be re-advertised.
All bookings made online via the Harbour View House website or Sawdays website are provisional until confirmed by Harbour View House upon receipt of deposit.
Should Harbour View House, subsequent of booking become unavailable through any course you must accept that the owner’s liability is limited to the amount of any higher cost paid payment.
The balance of the payment is due 14 days before date of arrival. Non-payment of the balance by the due date shall be construed as a cancellation by the client. For bookings made less than 14 days before commencement of the rental the total rental fee is payable on booking.
We must be advised of cancellations as soon as possible and every effort will be made to re-let the house. For cancellations made by the Client within two weeks of the arrival date, the entire amount will be forfeit. Please note, we strongly recommend you insure against cancellation. The deposit is non-refundable if cancelled within 14 days of the booking.
All bookings commence from 3 pm on the day of arrival.
Departure is to be by 10 am on the planned day of departure in order for us to provide a thorough turnaround for the next visitors. Please respect this request.
The maximum number of persons allowed in the house is clearly stated on the website and no other person other than those shown on the booking form may be accommodated unless discussed and confirmed with the owner in advance.
The maximum number of persons allowed to be accommodated cannot exceed the number of bed spaces. A child is considered a baby up to the age of two and we can offer a cot free of charge.
Visitors shall take all responsible and proper care of the house and its furniture, pictures, fittings, objects and effects in or on the property.
Leaving them in the same state of repair and in the same clean and tidy condition at the end of the rental as at the beginning.
We ask you to report and pay for any damage or breakage caused, albeit by accident, during your stay. We will take a Damage Deposit of £200 from you at the time of paying the full and final payment. Should there be any damage we will discuss this with you and if necessary deduct the appropriate amount and refund the remainder by BACS transfer into your account.
Please inform us as quickly as possible if you have a complaint with your accommodation. We are committed to making your stay as comfortable as possible but if you were to find there is anything faulty that needs immediate attention, we ask you let us know straight away.
This will enable us to repair or replace, assist or make alternative arrangements within the timeframe of your stay wherever feasible or possible. Due to the limited period of hire it may not be possible to repair or replace some items during the period of hire.
No liability should be excepted by Harbour View House for loss, damage or theft of personal property including bicycles, leisure gear belonging to the guests either in the property or in The Wash House (utility/shower room). Or on any vehicle left on the property. Nor shall liability be accepted by us for accidental injury to guests either within the property or outside.
This does not affect your statutory legal rights. We recommend you take suitable holiday insurance cover for your belongings/person during your hire period.
Harbour View House operates a strictly NO smoking policy inside the property.
All linen is provided. Please do contact us if you have any specific requirements.
For stays in excess of a week we will provide clean linen and towels during your stay. The timing of the new linen and towel delivery will be discussed with you on your arrival.
It is possible to have the house cleaned during your stay. Please don’t hesitate to contact us and discuss in further detail if this is something you would like.
Whilst every care is taken to ensure that our website details are correct, the owners cannot be held liable for any changes or alterations made. The owners of the house are relieved of any liability from accidents to guests and any other loss or damage to property.
It is our intention as owners of Harbour View House to provide a relaxing holiday environment. Any guests whose behaviour is detrimental and/or creates trouble with the neighbours will be asked to leave.
The owner reserves the right to decline accommodation. The owners are entitled to reasonable access to the house for maintenance and lawn mowing. We would endeavor to discuss these visits with Clients is prior to arriving.